Shipping Policy

Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.

Processing Time

  • Orders are processed within 1–3 business days after payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Estimated delivery times are as follows:

  • Peninsular Malaysia: 2–5 business days

  • Sabah & Sarawak: 5–10 business days

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping fees are calculated at checkout based on your delivery location and the total weight of your order.

Shipping Coverage

We currently ship to:

  • Peninsular Malaysia

  • Sabah

  • Sarawak

At this time, we do not offer international shipping.

Order Tracking

Once your order has been shipped, you will receive a tracking number via WhatsApp or email (if provided), allowing you to monitor your parcel's delivery status.

Delivery Delays

While we strive to ensure timely delivery, delays caused by courier services or circumstances beyond our control may occasionally occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer support team via WhatsApp or email. We are happy to assist you.